Please bring your pet in to the hospital entrance, between 8.15am and 9am and do not feed them from 8pm the previous evening.
If you are leaving leads, collars or blankets with him/her then please ensure they are clearly labelled. It is advisable to exercise your pet where possible prior to admission as this avoids soiling in the kennel when they come round from their anaesthetic. We would like to point out that all anaesthetic techniques, even for some simple procedures, involve some risk. This, however, is kept to a minimum by using modern agents, sedatives and ECG monitoring during surgery. We also give a complete physical examination to each patient before administering the anaesthetic.
In order to further minimise risks we highly recommend a full blood profile to eliminate any pre-existing problems that may not be evident physically but which could lead to complications. If you wish this to be carried out, please inform the nurse of admission. The cost of this is £29.80 inclusive of VAT and will be added onto your bill.
Please ensure that you leave your daytime telephone number with the receptionist or nurse in case we need to contact you during the operation.
Most patients are treated as day patients and will go home during the same afternoon or early evening. The person who admits your pet will suggest a time to telephone regarding your pet’s progress and a likely discharge time.
Please note that you will be asked to settle your bill upon collecting your pet. Our nursing or reception staff can give you the charges for routine procedures but for more complex operations it will be necessary to discuss the estimated costs with the veterinary surgeon who is handling your pet’s case. If this has not been discussed, please enquire before leaving your pet for surgery. The total sum due will usually be known when you telephone us to arrange collection of your pet. Payment can be made by cash, debit card, credit card or cheque if supported by a current banker’s card.
The nurse who discharges your pet will give you full details of any further examinations or treatment that will be required. We appreciate that for most caring owners, leaving their pet is a worrying experience but please rest assured that we will try our best to ensure that both you and your pet will be treated with the utmost care and empathy.
Please bring your completed consent form with you when you bring your pet for surgery.
Every year at the end of June we open the grounds to everyone.
The Chestnut House Veterinary Centre Garden Party has become a very popular event and as well as raising money for the local scout group, it gives us the opportunity to interact socially with many of our clients. We also host a very well attended dog show for both pedigree and non-pedigree dogs. Judging is undertaken by our resident groomer Linda Newton who also breeds Russian Black Terriers and shows regularly at Crufts.